Human ressources

We are presently looking for a Senior computer technician

Starting date : now
Salary : 15$ to 25$ depending on experience
Required : Personal car (Montreal & suburbs)

The Senior technician visits customers daily, to answer service calls. He must have troubleshooting skills and good general knowledge in computer science, since he will have to face different situations every day. He will be responsible of installing computer systems for new costumers. He will also have to perform regular maintenance on computer systems and networks, for our customers who have annual contracts. Consequently, we are seeking a candidate with experience on the road, who has good communication skills, so he can deliver with confidence, high-quality technical support to our customers.

Duties

  • Efficiently troubleshoot any issues related to hardware or software problems.
  • Act as a counsellor for our customers, by developing and implementing hardware and software solutions to answer their needs, either for maintenance, new installations, or problem resolution.
  • Install computer tools (hardware and software)
  • Provide analysis and recommendations following a visit to a customer.

Typical appointment with a customer

  • Troubleshooting and problem resolution (70%)
  • Thechnical support and regular maintenance (10%)
  • New installations (20%)

Publix Solutions is a fast-growing company specializing in information technology and computing services since 1997. Our mission is to provide adapted solutions and services for small and mid-sized businesses. We are in partnership with many well-known companies, such as Microsoft, Cisco, Dynacom, TrendMicro, wwwilliam.coop and ACCEO. We provide specialized formation to our employees by having them implicated in various projects, therefore allowing them to perfect their skills and knowledge. Good work environment is a priority to us. We also offer a bonus program, based on productivity and implication.

Should you need any information or if you are interested in this position and want to send in your resume, please email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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