Last updated: June 7, 2023

Introduction

Publix Solutions is committed to protecting and maintaining the confidentiality of the personal information of its customers, its employees, and any other person.

This policy on the protection of personal information describes our policy and practices regarding the protection of personal information that we collect when you use our services or our website www.publixsolutions.com. This policy covers the collection, use, and disclosure of personal information by the group, its shareholders, and its employees. It aims to meet the standards prescribed by the Personal Information Protection and Electronic Documents Act (the "PIPEDA"), the Canadian Anti-Spam Act (the "CASL") and any applicable provincial law or regulation on the protection of personal information.

Personal information

The term personal information means any information about an identifiable person, excluding the name and title of an employee of an organization and the address and telephone number of his workplace (hereafter "personal information").

By providing your personal information, you consent to Publix Solutions collecting, using, and disclosing this personal information as defined herein, which may be modified occasionally, or in accordance with the terms defined before the collection, use or communication, or those in force at the time of collection, use or communication of these personal information, as the case may be. Individuals who do not want their personal information to be collected, used, or disclosed should refrain from providing it to Publix Solutions. Individuals who have provided their personal information to Publix Solutions and wish to withdraw their consent regarding its storage, use and communication should send an email to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.. Subject to contractual or legal restrictions, a person can withdraw their consent at any time with reasonable notice. It is possible that Publix Solutions may not be able to provide certain information or certain services or even respond to a person's requests if they withdraw their consent. When the law requires it, Publix Solutions can collect, use or communicate your personal information without your consent, especially if it is compelled to comply with a legal demand from a governmental body, a court order or any other provision provided by law.

Collection and use

We always collect personal information in a lawful manner, for example, when you retain the services of Publix Solutions, use our website, or speak with one of our representatives. We collect personal information provided by you or by third-party service providers, when we have obtained your consent in this respect or within the limits set by law.

You may voluntarily provide us with unsolicited personal information, including through the Publix Solutions website or through third parties who provide services to Publix Solutions for data collection purposes. You may voluntarily provide us with personal information, such as your name and contact details, by logging on to our website or by submitting a request through our contact forms.

We may use the personal information you submit to respond to your information requests regarding Publix Solutions services or events, provide you with services, send you publications or notices, and in the course of our business activities.

The protection of personal information

We have implemented physical, contractual, and technological security measures to protect your personal information from loss or theft, unauthorized access, disclosure, copying, use, or modification. Only the shareholders, employees, or subcontractors of Publix Solutions who need to know this information or who could reasonably need it in the performance of their duties are granted access to such information. The security measures include the following:

• Facility security;
• Restricted access to personal information files;
• Technological protection means such as security software and firewalls to prevent unauthorized access to computers;
• Internal policies regarding security and passwords.

Disclosure of Personal Information

Except as stated herein, we will not disclose any personal information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users, customers, etc.

In addition, as mentioned above, we may disclose your personal information to subcontractors of Publix Solutions or to our service providers who need to know this information or who could reasonably need it in the performance of their duties. In the event that our group, or any part of it, is acquired by another company, this company may use your personal information in accordance with this policy.

Retention Period of Personal Information

We will keep your personal information in our systems for a period corresponding to the longest of the following periods: a) as long as it is necessary for the activity or services concerned; b) any retention period required by law or professional standards; c) the end of the period covered by the dispute or the investigation regarding the services; or d) as established by our internal retention policies or practices, the duration may vary depending on the nature of the information retained. In addition, any copy of the personal information stored in our electronic backup files will be destroyed in accordance with the regular lifecycle of backup copies.

Third Party Users and Links

Any affiliated company and any other third party engaged for the provision of services on our behalf and to whom we transmit personal information are contractually obliged to respect the conditions set out herein.

Our site may sometimes contain links to external sites related to events, government entities, non-profit organizations, and social networks that are not governed by this policy. We recommend that you review the privacy policy of the external sites that are linked to our site to know what use they make of your personal information.

Accuracy

We will ensure that your personal information is kept as accurate, complete, and up-to-date as possible. We expect you to provide us in writing, from time to time, with up-to-date personal information, if necessary for us to provide you with services or send you communications that you have requested.

Updated Privacy Statement

This privacy statement is the updated version as of the "last revision date" mentioned at the beginning of this page.

Responsibility and Contact Person at Publix Solutions

Publix Solutions is responsible for the personal information under its control and Daniel Rheault, the General Manager, ensures that the company complies with this policy.
You can contact us to review and correct the personal information collected by Publix Solutions.

You can do this by email, at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.